Water is not just a resource in Saudi Arabia; it is a lifeline that is used a lot. The scorching deserts cause extreme heat, which leads to high water consumption. As part of Vision 2030 and the National Water Strategy, the NWC Water Bill has now made it much easier to check your water bill. Stop standing in lines and doing paperwork. In today’s guide, we will show you how to check water bills online in KSA.
Step-by-Step Guide to Checking Your NWC Water Bill
The National Water Company (NWC) is Saudi Arabia’s go-to provider for all things water. Whether you’re tech-savvy or prefer traditional methods, NWC offers flexible options to suit your lifestyle. Below, we’ve put together two of the most popular ways to stay on top of your bills.
Also Read: Absher Refund Guide 2025 | Get Your Money Back in Just 3 Days!
1: Via NWC eBranch Portal
The e-Branch Portal can be used as your 24/7 water service assistant. The complete way to get started is covered here step by step:
01) Create your account
Go to the NWC eBranch portal. Click Register and select Iqama Number from the menu. Enter your Iqama Number, Date of Birth, and Mobile Number. Create a username and password, then verify with the OTP sent to your phone.
02) Link your address
After logging in, click Add Account and select your city. Use Google Maps to zoom in on your exact residence and click on My Location, after which your exact address will be added to the account.
03) View or Download Bills
Your dashboard will now display your current and past bills on your screen. Download it as a PDF or print it for your records.
Pro Tip: Bookmark the portal for quick access next time!
2: Online Banking or ATMs
If you want to check your bill using bank apps, the method is also given below with a complete explanation.
01) Via SADAD (Online Banking)
01) Download SADAD App
First, download your bank’s official mobile app from the Play Store or Apple Store.
02) Log in to your Account
Open the app and log in with your internet banking account username and password.
03) Click and open the menu option
Click on the “Menu” option on the app’s home page.
04) Select Sadad from your mobile app
Select “Sadad” from the menu in the app, which is a convenient system for paying bills.
05) One-time Bill Payment
Click on the “One-time Bill Payment” option in the Sadad section.
06) Select Service Category
On the next screen, select the “Government Agencies” option.
Then select “015: Water Services”.
07) Enter Account Number
Enter your account number to view your bill.
08) View Bill
As soon as you enter your account number, your bill details will appear on the next screen. After reviewing these details, you can complete the payment.
Forgot Account Number
- Forgot your NWC number: Retrieve it using your Iqama on the portal.
- Payment errors: Double-check your account details or call NWC support at 8004411110.
Also Read: Check & Pay Maktab Amal Fees Online in KSA | Guide for Expats!
02) Via ATM
If you want to check or pay your bill using an ATM, you must have your ATM card and your water bill account number with you. If you have these things, follow the steps given below.
- Insert your card into any Saudi bank ATM.
- Select “Utility Bills” from the ATM menu.
- Select “National Water Company” and enter your NWC account number. (Double-check the NWC account number to make sure it is correct, and click the Go button).
- The ATM will display your bill amount, and you can proceed with the payment.
Calculator Water Bill
Belo,w we have provided you with a water bill calculator which:
Enter the water consumption in cubic meters. Select whether sewerage service is available or not. Click “Calculate” to get the water price, sewerage price, and total cost. Your bill estimate will be shown in the calculator result below.
Water Bill Calculator
Water bill prices
| Category | Cubic Meters | Rate | Total |
|---|---|---|---|
| First 15 cubic meters | 15 | 0.10 SAR | 1.50 SAR |
| Next 15 cubic meters | 15 | 1.00 SAR | 15.00 SAR |
| Next 10 cubic meters | 10 | 3.00 SAR | 30.00 SAR |
| Water Total | 40 | N/A | 46.50 SAR |
| Sewage Charges (50%) | N/A | N/A | 23.25 SAR |
| Grand Total | N/A | N/A | 69.75 SAR |
Understanding Your Water Bill
Your water bill is more than just a statement of charges it’s a reflection of your water usage and Saudi Arabia’s efforts to promote sustainability. Here’s a breakdown of what you’ll find on your bill:
- Fixed Service Fees: These are standard charges for maintaining water infrastructure.
- Volumetric Consumption Rates: This is the cost of the water you’ve used, calculated per cubic meter.
- Wastewater Treatment Costs: A portion of your bill goes toward treating wastewater, which is then reused for agriculture and industrial purposes.
Tariff Reforms
In line with the National Water Strategy 2025, Saudi Arabia has introduced tiered pricing to encourage water conservation. The more water you use, the higher the rate you’ll pay. This system aims to reduce groundwater depletion and promote responsible water usage.
Also Read: Check & Pay Saudi Electricity Bill Online in Minutes
Why Timely Bill Payments Matter
Paying your bills on time is very important in Saudi Arabia because if you pay late, you can face a monthly penalty of up to 1.5%. Revenue from water bills funds important projects such as desalination plants and smart water grids, which are essential to achieving the goals of Vision 2030.
By paying your bill on time, you contribute to efforts to reduce groundwater depletion and increase the reuse of treated wastewater. So pay your bill on time so you are provided with fresh and new water and do not have to pay any additional bills.
FAQs
Water bills are issued monthly. You can access them online through the NWC eBranch portal or receive SMS alerts if you’ve subscribed to the service.
If you believe your bill is incorrect, you can submit a dispute through the NWC portal or visit a service center with your meter readings for verification.
Yes, late payments incur a penalty of 1.5% per month after a 15-day grace period.
Tariff reforms introduce tiered pricing, meaning higher rates for excessive water usage. This encourages conservation and aligns with Saudi Arabia’s sustainability goals.
Conclusion
In Saudi Arabia, you can pay your water bill without any hassle. All you need to do is download the Sadad app on your mobile phone. Also, if you want to pay your bill online, visit any nearby bank ATM, and here, you can easily check and pay your bill at the ATM. By paying your water bills on time, you can avoid the 1.5% monthly additional fee. If you face any problem, you can contact 8004411110 immediately.
