NX2 Zain Package Unsubscribe Code | Step by Step Guide

The NX2 Zain package is a 28-day Netflix subscription plan that provides uninterrupted streaming to Zain customers. However, many users want to cancel this subscription due to various reasons, such as unnecessary charges, low usage, or switching to another service. Earlier, to cancel the subscription, Cnx2 was sent to 959, but now this procedure has changed, due to which many users are facing difficulties. You can know the NX2 Zain Package Unsubscribe Code in a few seconds with the advanced and easy methods given below.

Also Read: How to Check Zain Number in KSA | Step by Step Guide

1) SMS

If you are using a Zain SIM, then you must know that earlier, to unsubscribe from the Netflix 28-day package called NX2 Zain Package, you used to type Cnx2 and send it to 959, after which the package would be subscribed.

However, the code has been changed, which is causing many users to face difficulties. Below is the new code and method, with the help of which you can get your package unsubscribed in 5 seconds.

  • Go to your mobile messaging app
  • Type UNX2 in a new SMS
  • Send this message to 959

You will then receive a confirmation SMS, confirming that your Netflix Bundle subscription has been successfully cancelled.

NX2 Zain Package Unsubscribe Code

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2) Zain KSA App

If the above code is not working for some reason, you will need to download the Zain KSA App on your mobile. Connect your mobile to Wi-Fi or data and follow the steps below.

  • Connect your mobile phone to data or Wi-Fi
  • Open Zain KSA App on your mobile
  • Log in to your account
  • Go to the Manage Services section
  • Find Netflix Bundle 28 Days
  • Press the Cancel Subscription button
  • Tap Confirm when the confirmation message appears

Your subscription will be successfully cancelled, and you will receive a confirmation notification.

My Zain mobile app

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3) Customer Service

If none of the methods are working, then you should immediately talk to Zain Sim customer service. This is a great way to connect to them using the methods mentioned below, if your SIM has any extra packages active, and unsubscribe from all those packages that are draining your balance quickly.

  • Call +966590000959 from your Zain number
  • Once the call is connected, speak to a customer support agent.

Tell the agent:

I want to cancel my Netflix Bundle 28 days subscription.”

The agent will ask you for some information such as your name, your mother’s name, and your date of birth as given on your passport or CNIC, and will process your request. You will receive a confirmation message on your number once your package is cancelled.

Zain Customer Service

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FAQs

Is there a confirmation message when you unsubscribe?

Yes! You will receive a message saying “Netflix Bundle subscription successfully cancelled” when you send the code or cancel the subscription through the app.

Are there any charges for unsubscribing?

No, there are no additional charges for canceling the subscription.

Does the old code (Cnx2) still work?

No, the old code has changed. Use the new code UNX2.

Can the subscription be canceled without the Zain KSA App?

Yes! You can also cancel the package by sending the UNX2 code or by contacting customer service.

Is the subscription canceled immediately?

Yes! Your subscription will end as soon as you receive the confirmation message.

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Conclusion

There are three options available to cancel the Netflix 28-day bundle from the NX2 Zain Package: UNX2 code, Zain KSA App, or Customer Service. The old methods do not work due to the code change, so use the new code. If for some reason the code does not work, contact the app or Customer Service immediately. Remember, your subscription will remain active until you receive a confirmation message, so don’t forget to check the message.

Noura Al-Ghamdi
Noura Al-Ghamdi

Noura is a tech enthusiast and former STC product manager, specializing in Saudi telecom trends. With a degree in Computer Engineering from KAUST, she decodes 5G rollouts, eSIM adoption, and postpaid plan comparisons for Arabic and expat audiences. Her YouTube channel, Tech沙特, has over 50K subscribers seeking unbiased gadget and network reviews.

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